Terms of Use

Effective Date: August 20, 2026

These Terms & Conditions (“Terms”) constitute a legally binding agreement between you (“you,” “your,” or “User”) and HJA Ventures LLC, doing business as Hey Jessica™ App (hereinafter “Hey Jessica,” “Company,” “we,” “us,” or “our”), a limited liability company based in New Jersey, governing your access to and use of the Hey Jessica mobile application and any related websites, features, content, community areas, subscriptions, and services we offer (collectively, the “App” or “Services”).

PLEASE READ THESE TERMS CAREFULLY, INCLUDING THE ARBITRATION AND CLASS ACTION WAIVER PROVISION IN SECTION 17, WHICH AFFECTS YOUR LEGAL RIGHTS. BY DOWNLOADING, ACCESSING, REGISTERING FOR, OR OTHERWISE USING THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY, WHICH IS INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE APP.

1. Eligibility

The Services are intended for users who are at least 18 years old and are legal residents of the United States. By using the App, you represent and warrant that you are at least 18 years of age, are legally capable of entering into a binding contract, and that your use of the Services does not violate any applicable law. We may, in our sole discretion, refuse to offer the Services to any person or entity and change the eligibility criteria at any time.

2. Description of Services

Hey Jessica provides financial education, coaching, and personal-finance tools designed to help women build financial confidence and pursue financial goals, including educational courses and content, budgeting and spending-pattern tools (including insights generated from financial accounts you choose to connect via Plaid Inc.), goal-tracking features, community and coaching programs, and related content (collectively, the “Content”).

IMPORTANT: Hey Jessica is an educational and coaching platform only. Hey Jessica is not a registered investment adviser, broker-dealer, bank, credit counseling agency, financial planner, accountant, or law firm, and is not registered with, endorsed by, or affiliated with the U.S. Securities and Exchange Commission, FINRA, or any state securities or banking regulator.

Nothing provided through the App constitutes, and should not be construed as, individualized investment, financial, legal, accounting, or tax advice, or a recommendation to buy, sell, or hold any security or to pursue any particular financial strategy. All Content is provided for general educational and informational purposes only.

You are solely responsible for evaluating the merits and risks associated with any financial decision, and you should consult a licensed and qualified financial advisor, accountant, or attorney before making any financial, investment, tax, or legal decision. Hey Jessica does not guarantee any specific financial outcome, result, savings amount, investment return, or level of "financial freedom" from use of the App, and past performance of any strategy or program discussed in the App is not indicative of future results.

2.1 AI Agent (“Hey Jessica”), Deep Fake Mentor, and Algorithmic Disclaimers

The Services feature an artificial intelligence-powered digital mentor, automated interactive tools, deep fake audio/video technology, and conversational AI agents (collectively, "AI Features"). You expressly acknowledge and agree that:

1.
Generative AI Outputs: Responses provided by the AI Features are generated automatically using machine learning algorithms. While we strive to maintain high accuracy and train our models on proprietary curricula, the AI Features may occasionally produce incorrect, incomplete, delayed, or misleading information ("Hallucinations" or "Errors").
2.
No Human Guarantee in Real-Time: AI responses are generated in real-time without immediate human intervention. You should independently verify any financial metrics, debt calculations, budget figures, or educational information before making decisions.
3.
Human Oversight and Anonymous Review: To ensure quality assurance, safety, and algorithmic accuracy, human operators and Accredited Financial Counselors may review user chat interactions on a periodic, randomized basis. All reviewed chat logs are fully anonymized and decoupled from your account credentials and Personally Identifiable Information (PII).
4.
Training and Service Improvement: By using the AI Features, you grant us a perpetual, royalty-free, worldwide license to use your anonymized prompts, inputs, and chat interactions to train, fine-tune, and improve our AI models, algorithms, and educational frameworks.

3. Plaid Integration and Third-Party Financial Data

The App intends to integrate with Plaid. Once the integration is complete, the App will allow you to voluntarily connect one or more financial accounts through Plaid's account-linking technology so that Hey Jessica can analyze your spending patterns and provide personalized budgeting insights and educational guidance. By using this feature, you authorize Plaid to retrieve, transmit, and store certain financial account information on your behalf, and you authorize Hey Jessica to access and use that information as described in our Privacy Policy.

You represent that you are authorized to grant Hey Jessica and Plaid access to any financial account you connect, and that you have not violated any agreement with your financial institution by doing so.
Hey Jessica does not access, view, or store your financial institution login credentials; those credentials are entered directly into Plaid's secure interface.
You may disconnect a linked account at any time within the App or through Plaid's consent portal, and doing so will stop future data collection from that account, subject to the retention terms described in our Privacy Policy.
Plaid is a third-party service provider, and its services are governed by Plaid's own terms of service and privacy policy. Hey Jessica is not responsible for the accuracy, completeness, or timeliness of data provided by Plaid or by your financial institution, or for any interruption, delay, error, or unavailability of the Plaid service.
You acknowledge that connecting financial accounts is entirely optional, and that certain features of the App may be unavailable if you choose not to connect an account.

4. Account Registration

To access certain features of the App, you must register for an account and provide accurate, current, and complete information as prompted. You are responsible for safeguarding your account credentials and for all activity that occurs under your account, whether or not authorized by you.

You agree to notify us immediately at support@heyjessica.app of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your account credentials.

5. Subscriptions, Fees, and Payment

Certain Content, programs, or features may require payment of a one-time fee or recurring subscription fee (“Fees”). All Fees are described within the App prior to purchase and are processed by our third-party payment processor.

By purchasing a subscription, you authorize us (or our payment processor) to charge your chosen payment method on a recurring basis until you cancel, in accordance with the billing cycle disclosed at the time of purchase.

Subscriptions automatically renew unless cancelled prior to the end of the then-current billing period, in accordance with the cancellation process made available through the App or the applicable app store (Apple App Store or Google Play).
Except where required by law or as otherwise expressly stated at the point of purchase, all Fees are non-refundable, including for partial subscription periods or unused Content.
We reserve the right to change our Fees upon reasonable notice, which will apply prospectively to future billing cycles.
If you purchased a subscription through a third-party app store, your purchase, billing, and cancellation are subject to that app store's terms and policies, and refund requests for such purchases should be directed to the applicable app store.

6. License to Use the App

Subject to your compliance with these Terms, Hey Jessica grants you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on a personal device that you own or control, solely for your personal, non-commercial use. This license does not include any right to:

1.
resell, sublicense, or commercially exploit the App or Content;
2.
copy, modify, reverse engineer, decompile, or create derivative works based on the App;
3.
remove any proprietary notices; or
4.
use the App in any manner not expressly permitted by these Terms.

7. Intellectual Property

The App and all Content, including text, graphics, logos, the "Hey Jessica" name and marks, courses, curricula, videos, audio, software, and the compilation and arrangement thereof, are owned by Company or our licensors and are protected by U.S. and international copyright, trademark, and other intellectual property laws. Except for the limited license granted in Section 6, no right, title, or interest in the App or Content is transferred to you.

8. User Content

The App may allow you to submit, post, or share content, including comments, journal entries, goals, or community posts (“User Content”). You retain ownership of your User Content, but by submitting it, you grant Hey Jessica a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, display, and distribute your User Content in connection with operating, promoting, and improving the Services. You represent that you have all necessary rights to submit your User Content and that it does not violate any third party's rights or applicable law.

We reserve the right, but do not assume any obligation, to monitor, review, remove, or restrict access to any User Content, in our sole discretion and without notice.

9. Prohibited Conduct

You agree not to engage in the following conduct:

1.
use the App for any unlawful purpose or in violation of these Terms;
2.
impersonate any person or entity or misrepresent your affiliation;
3.
upload or transmit viruses, malware, or other harmful code;
4.
attempt to gain unauthorized access to the App, other users' accounts, or our systems;
5.
scrape, harvest, or collect information about other users;
6.
interfere with or disrupt the operation of the App;
7.
use any automated means to access the App without our prior written permission; or
8.
harass, abuse, or harm another user, including within community or coaching features.

10. Community and Coaching Features

If the App includes community forums, group coaching, chat, or similar interactive features, you acknowledge that such features may include content and interactions with other users and, where applicable, coaches or facilitators.

Hey Jessica does not endorse and is not responsible for the accuracy of statements made by other users or third-party coaches within these features, and any guidance shared in a community or group setting is educational and general in nature, not individualized financial advice.

11. Third-Party Services and Links

The App may contain links to, or integrations with, third-party websites, applications, or services, including Plaid and payment processors, that are not owned or controlled by Hey Jessica. We do not endorse and are not responsible for the content, privacy practices, or terms of any third-party service. Your interactions with any third-party service are solely between you and that third party, and you use such services at your own risk.

12. Disclaimers

THE APP AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. HEY JESSICA DOES NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE APP OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

HEY JESSICA DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR TIMELINESS OF ANY FINANCIAL DATA RECEIVED THROUGH PLAID OR ANY LINKED FINANCIAL INSTITUTION AND IS NOT RESPONSIBLE FOR ANY FINANCIAL DECISION YOU MAKE IN RELIANCE ON SUCH DATA OR ON ANY CONTENT PROVIDED THROUGH THE APP. NO CONTENT PROVIDED THROUGH THE APP SHOULD BE CONSTRUED AS A GUARANTEE OR PROMISE OF ANY PARTICULAR FINANCIAL OUTCOME.

12.1 Specific AI Technology Disclaimer

TO THE FULLEST EXTENT PERMITTED BY LAW, HEY JESSICA EXPRESSLY DISCLAIMS ALL LIABILITY FOR ANY DECISIONS, LOSSES, ACTIONS, OR INACTIONS YOU TAKE IN RELIANCE UPON AI-GENERATED CONTENT, DEEP FAKE AUDIO/VIDEO, OR AUTOMATED BUDGETING SUGGESTIONS. THE AI AGENT IS AN EDUCATIONAL SIMULATION AND DOES NOT CONSTITUTE PROFESSIONAL FINANCIAL COUNSELING, TAX ADVICE, OR INVESTMENT MANAGEMENT.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HEY JESSICA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE APP, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, HEY JESSICA’S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE APP SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO HEY JESSICA IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

14. Indemnification

You agree to defend, indemnify, and hold harmless Hey Jessica and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

1.
your access to or use of the App;
2.
your violation of these Terms;
3.
your User Content; or
4.
your violation of any rights of a third party, including any financial institution or Plaid.

15. Termination

We may suspend or terminate your access to the App at any time, with or without cause and with or without notice, including if we believe you have violated these Terms. You may terminate your account at any time by following the account deletion process within the App or by contacting us.

Upon termination, your right to use the App will immediately cease, and Sections 6 through 17 of these Terms will survive termination.

16. Modifications to the App and Terms

We reserve the right to modify, suspend, or discontinue the App, or any part of it, at any time without liability to you. We may also revise these Terms from time to time. If we make material changes, we will provide notice, such as by updating the “Last Updated” date above or through an in-app or email notification. Your continued use of the App after any changes to these Terms constitutes your acceptance of the revised Terms.

17. Dispute Resolution; Binding Arbitration; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY, AS IT AFFECTS YOUR RIGHTS. You and Hey Jessica agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the App (“Dispute”) will be resolved through binding, individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect, rather than in court, except that either party may bring an individual claim in small claims court if it qualifies.

Class Action Waiver: You and Hey Jessica agree that any arbitration or proceeding will be conducted only on an individual basis and not in a class, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.
Opt-Out Right: You may opt out of this arbitration agreement within thirty (30) days of first accepting these Terms by sending written notice to support@heyjessica.app stating your name and a clear statement that you wish to opt out of arbitration.
Federal Arbitration Act: This arbitration provision is governed by the Federal Arbitration Act. If any part of this Section 17 is found unenforceable, the remainder will continue to apply, except that if the Class Action Waiver is found unenforceable as to a particular Dispute, that Dispute will be resolved in court rather than in arbitration.

18. Governing Law; Venue

These Terms and any Dispute not subject to arbitration will be governed by the laws of the State of New Jersey, without regard to its conflict of laws principles.

For any Dispute not subject to arbitration, or for any claim seeking injunctive relief, you and Hey Jessica agree to submit to the exclusive personal jurisdiction and venue of the state and federal courts located in New Jersey.

19. General Provisions

Entire Agreement: These Terms, together with our Privacy Policy and any additional terms disclosed to you for specific features, constitute the entire agreement between you and Hey Jessica regarding the App.
Severability: If any provision of these Terms is held invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
No Waiver: Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
Force Majeure: We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control.

20. Contact Us

If you have questions about these Terms, please contact us at:

HJA Ventures LLC d/b/a Hey Jessica

971 US Highway 202N, STE R

Branchburg, New Jersey

Email: support@heyjessica.app